Exchanging information is one of the many activities that take place in work environments and, depending on one’s interpersonal communication skills, it has become an important asset for any professional as it not only helps solve problems but also influences issues that improve employee relations.
In a company, interpersonal communication is essential to achieve goals where each component collaborates with opinions in which they express their ideas. Likewise, it is capable of fostering effort towards a common goal that even motivates and expands commitment, which increases productivity.
Optimizing this type of communication generates an extensive amount of work benefits that improve relationships, promote conflict resolution, increase self-esteem, ignite empathy, and enhance the quality of work results.
Sunday Marketplace, an expert company in the field, shares 3 tips that it highlights as the most effective techniques that promote interpersonal communication with positive relationships that allow for corporate transparency.
Improve interpersonal communication at work in just 3 steps
Practice active listening
There are times when it is difficult to listen to others; however, it is easier to do so when trying to maintain active listening through visual contact that shows a greater interest in the conversation.
Nonverbal communication represents 80% of communication, therefore, correcting posture, taking care of gestures, and modifying the tone of voice helps to make the message and ideas clear.
Elevate security and emotional control
It is one of the most important aspects that should be applied when communicating. Although it is usually a slow process, it is fundamental since it not only allows for reflection and management but also controls emotions to learn to react correctly to any situation.
Find the right moment
The last tip that favors interpersonal communication at work is key in work relationships.Being able to time your messages correctly allows you to avoid mistakes and conflicts by knowing when to say something.
In addition, being honest and learning to say no when necessary is important for a good work environment and healthy interpersonal relationships.
By understanding, learning, and applying the keys to sharing Sunday Marketplace, interpersonal communication in the workplace becomes easier. In this way, the goals are realized and the company achieves a harmonious environment that leads to the overall goal of success.